Frequently Asked Questions
Everything you need to know about shopping at J. Junaid Jamshed
What are your standard shipping times?
For domestic orders, we typically deliver within 3-5 working days. International shipping varies by location and usually takes 7-10 working days, depending on customs clearance.
What is your return and exchange policy?
Items can be exchanged within 15 days of purchase, provided they are unused, in original packaging, and accompanied by the original receipt. Please note that sale items are generally non-refundable.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our website's tracking portal to see the real-time status of your shipment.
Which payment methods do you accept?
We accept various payment methods including Cash on Delivery (COD), Credit/Debit Cards (Visa and MasterCard), and popular digital wallets to ensure a seamless shopping experience.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart as fits may vary between our Eastern and Western wear collections.
Do you offer international shipping?
Yes, we ship our premium fashion collections worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination country and weight of the parcel.